Configure Notification List

The Notification List (NL)  provides a method of notifying a user or group of users of Alarm(s) and / or W arning(s). Each NL can have up to sixteen (16) users, with each user having up to five (5) methods of being contacted. The notification process will start at Entry 1, attempt to contact the user by each method configured for that user beginning with email and / or text message if enabled followed by Phone 1, Phone 2, and Phone 3, and then proceed down the list in order until the call has been responded to. If there is no response after attempting to contact all of the Users in the List the Notification System will either move on to the next Alarm in the Notification Queue or if this is the only List scheduled for a Notification then it will start over with Entry 1. If there is no response after 3 attempts through a particular List the Notification System will pause any further attempts for that particular List for 15 minutes, unless a new alarm occurs that requires Notification of this List. This is to prevent any one or more particular unresponsive Lists from clogging the Notification System and potentially causing unnecessary delays in Notification of other Lists and to help prevent over use of the phone dialer.

  

Once you have configured the NL to suit your needs, you will need to configure the Notification Schedule you wish to use the NL with. On the Notification Schedule page you can assign the Notification Lists to be used for Alarms and Warnings for each particular time of day / day of week for that schedule.   

 

List Name

Unique Name for the Notification List.

 

Type:	Alphanumeric
Max Length:	32 Characters
Excluded:	Unassigned
Note:	This name can be any alphanumeric that you choose, i.e., Weekdays, Weekends, John's Call List, etc.  However, whatever system is used, each one must be unique.

Department

The Department that this Notification Schedule belongs to.

 

Configure:

Configure Department

 

Call Delay

The number of minutes from the time the alarm or warning is sounded until the notification process is started for that event.  

 

Type:	Numeric
Range:	0 to 1440
Format:	####
Note:	Call Delay is bypassed and the call is queued immediately if there are existing calls in the phone queue for that Notification List.  This is to help minimize the amount of calls necessary for notification.

 

Entry

The List Entry in order from 1 to 16.

 

Range:

1 to 16

 

User

The User to be notified.

 

Configure:

Create User or Update User

 

Phone 1

The first phone number to attempt for that user.

 

Options:	Unassigned Work Phone Cell Phone Home Phone
Configure:	Create User or Update User
Note:	Set to "Unassigned" to skip this Phone

 

Phone 2

The second phone number to attempt for that user.

 

Options:	Unassigned Work Phone Cell Phone Home Phone
Configure:	Create User or Update User
Note:	Set to "Unassigned" to skip this Phone

 

Phone 3

The third phone number to attempt for that user.

 

Options:	Unassigned Work Phone Cell Phone Home Phone
Configure:	Create User or Update User
Note:	Set to "Unassigned" to skip this Phone

 

Email

Email Checkbox to enable or disable sending an Email message to the User.

 

Checked:	Email Enabled for this user
Cleared:	Email Disabled for this user

 

Text Message

Text Message Checkbox to enable or disable sending a Text Message to the User.

 

Checked:	Text Message Enabled for this user
Cleared:	Text Message Disabled for this user

 

Buttons

Previous	Selects the Previous List by List Number
Edit	Places the form into Update mode for Updating the Notification List
New	Places the form into Insert mode for Adding a new Notification List
Print	Displays a Printable Report for the selected Notification List
Print All	Displays a Printable Report for all of the Notification Lists
Insert	Insert Mode - Validates the page and Adds the Notification List if there are no errors
Update	Update Mode - Validates the page and Updates the Notification List if there are no errors
Cancel	Update / Insert Mode - Cancels the Update or Insert and places the page in View mode
Next	Selects the Next List by List Number
Copy / Paste / Cancel	Copy the selected row and paste it into another row or cancel the copy function
Delete	Deletes the selected row and adds a blank row to the bottom of the list